{"id":3927,"date":"2025-09-30T10:09:18","date_gmt":"2025-09-30T09:09:18","guid":{"rendered":"https:\/\/www.firstport.co.uk\/?post_type=help-support&#038;p=3927"},"modified":"2025-09-30T14:27:35","modified_gmt":"2025-09-30T13:27:35","slug":"understanding-your-service-charges","status":"publish","type":"help-support","link":"https:\/\/www.firstport.co.uk\/help-support\/understanding-your-service-charges\/","title":{"rendered":"Understanding your service charges"},"content":{"rendered":"\n<p class=\"is-style-intro\"><span data-contrast=\"auto\">Transparency matters to us. We want you to know what your service charge covers and exactly where and how your money is being spent.<\/span><\/p>\n\n\n\n<p>This guide explains:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What your service charge means for you<\/li>\n\n\n\n<li>When to expect your service charge and how it&#8217;s calculated<\/li>\n\n\n\n<li>Key topics including the different roles in property management, the reserve fund and major works<\/li>\n\n\n\n<li>Answers to common questions from homeowners<\/li>\n<\/ul>\n\n\n\n<p>We\u2019re here to make you feel confident about your service charges, making them easier to understand and manage, so you can focus on enjoying your home.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--small);margin-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-button is-style-btn-text-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.firstport.co.uk\/wp-content\/uploads\/2025\/09\/Service-Charges-Explained.pdf\">Download: &#8216;Service charges explained&#8217;<\/a><\/div>\n<\/div>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_unknown gform_wrapper gravity-theme gform-theme--no-framework useful-form_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_32' style='display:none'><div id='gf_32' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Was this content useful for you?<\/h2>\n                            <p class='gform_description'>Your feedback is important to improving our service. 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