{"id":808,"date":"2023-06-07T14:56:27","date_gmt":"2023-06-07T13:56:27","guid":{"rendered":"https:\/\/www.firstport.co.uk\/help-support\/what-do-i-do-if-i-have-a-leak\/"},"modified":"2025-06-19T09:21:53","modified_gmt":"2025-06-19T08:21:53","slug":"what-do-i-do-if-i-have-a-leak","status":"publish","type":"help-support","link":"https:\/\/www.firstport.co.uk\/help-support\/what-do-i-do-if-i-have-a-leak\/","title":{"rendered":"What do I do if I have a leak?"},"content":{"rendered":"\n<p class=\"is-style-intro\">We do perform very regular checks around the communal areas of your home, if we notice a leaking overflow pipe in your block and it is difficult to see who it belongs to, we\u2019ll contact everyone within that block requesting they check and arrange a repair before there is any damage.<\/p>\n\n\n\n<p>If I spot a leak into my property from the flat above, what should I do?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For residents in independent retirement, living developments let your Development Manager know straight away.<\/li>\n\n\n\n<li>For residents in general residential developments without on-site FirstPort staff quite often, your neighbour will be unaware of a fault and so knocking on, or dropping a note through the door to let them know means they could rectify the problem straight away.<\/li>\n<\/ul>\n\n\n\n<p>If you need our help contacting the owner of the property, please get in touch with your Customer Services team.<\/p>\n\n\n\n<p>If there is any damage caused to your property and you need to make a claim on the block buildings insurance, we can help, please get in touch with your Customer Services team.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"help-topic":[15],"class_list":["post-808","help-support","type-help-support","status-publish","hentry","help-topic-maintenance-improvements-repairs"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-support\/808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-support"}],"about":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/types\/help-support"}],"wp:attachment":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/media?parent=808"}],"wp:term":[{"taxonomy":"help-topic","embeddable":true,"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-topic?post=808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}