{"id":832,"date":"2023-06-07T14:47:36","date_gmt":"2023-06-07T13:47:36","guid":{"rendered":"https:\/\/www.firstport.co.uk\/help-support\/how-do-you-monitor-maintenance-jobs\/"},"modified":"2025-06-19T09:21:53","modified_gmt":"2025-06-19T08:21:53","slug":"how-do-you-monitor-maintenance-jobs","status":"publish","type":"help-support","link":"https:\/\/www.firstport.co.uk\/help-support\/how-do-you-monitor-maintenance-jobs\/","title":{"rendered":"How do you monitor maintenance jobs?"},"content":{"rendered":"\n<p>If you are wish to raise or track a job, you can sign up or log in at <a href=\"https:\/\/www.firstport.co.uk\/my-home\/\" data-type=\"page\" data-id=\"709\">my home<\/a>. Once you&#8217;ve logged in, you can visit our \u2018Maintenance Updates\u2019 page which will provide you with various dropdowns:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Major Works<\/li>\n\n\n\n<li>Recent Jobs<\/li>\n\n\n\n<li>Completed Reactive Repairs<\/li>\n\n\n\n<li>Planned Jobs<\/li>\n\n\n\n<li>View All Jobs<\/li>\n<\/ul>\n\n\n\n<p>You can see the \u2018Status\u2019 of the job which our contractor will input as the progress happens. By clicking on \u2018View\u2019 on the relevant job you can see when the contractor will be attending site under the \u2018Next site visit\u2019 header.<\/p>\n\n\n\n<p>You can also turn on notifications to get updates on maintenance issues on site. You can choose to receive these either via email or text message. Simply go to \u2018My Profile\u2019 where you can choose your own notification preferences.<\/p>\n\n\n\n<p>If you are unable to see the details you require for an order, please make a note of the order number on the screen and contact our Customer Services department who will be able to help.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"help-topic":[15],"class_list":["post-832","help-support","type-help-support","status-publish","hentry","help-topic-maintenance-improvements-repairs"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-support\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-support"}],"about":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/types\/help-support"}],"wp:attachment":[{"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/media?parent=832"}],"wp:term":[{"taxonomy":"help-topic","embeddable":true,"href":"https:\/\/www.firstport.co.uk\/wp-json\/wp\/v2\/help-topic?post=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}