What utilities does my service charge cover?
The cost of utilities for the communal areas of your development is covered within the yearly service charge. We have…
Service charges explained
How do you let me know how my service charge has been spent?
Following the end of the development’s financial year, the annual accounts are prepared and then audited by an independent firm…
How do you prepare the budgets for my service charges?
1. How does FirstPort account for my service charges? We prepare a budget or best estimate of what we believe…
Can I get help with paying the service charge?
If you’re having problems paying your service charges, please contact us. We may be able to help. Your mortgage company…
As a former SGPM customer, where can I find helpful information about my latest invoice?
Following the integration of SGPM into FirstPort, you may have noticed that your invoice looks different. To make things easier…