Insights
Why local property management makes all the difference
Across the UK, building freeholders, resident management companies, and property developers often face a choice between partnering with a national provider or a local property management company. Each offers clear benefits, but…
One year on: FirstPort’s AI-powered smart buildings platform
Last year, we launched our first AI-powered smart buildings platform, transforming how residential buildings are managed and maintained. The platform was trialled at two large…
Local knowledge builds customer relationships
The FirstPort Group Managing Director, Martin King, talks to Property Week about reform, technology and how a customer-focused ethos is supporting its evolution. How does FirstPort see…
How localised service is strengthening client partnerships in property management
The FirstPort Group has restructured its operations and strategy, adopting a more regionally-focused approach. In this article, Jessica Farrell, FirstPort’s Director of Developer Account Management,…
What does the Energy Act 2023 mean for property management?
In property management, delivering reliable heating and hot water is a fundamental part of what makes a building liveable. From keeping homes warm in winter,…
News
London residential development secures over £1m to boost heat network efficiency
Residents at The Switch House & Elektron Buildings in London are set to benefit from major improvements to their communal heating system after the development…
FirstPort colleagues recognised in Property Management 50 awards
We’re pleased to share that two colleagues from The FirstPort Group have been recognised in this year’s Flat Living and PMR’s Property Management Top 50. Now…
Helping to shape a better system for property management
FirstPort’s response to the strengthening leaseholder protections consultation Over the last few months, the Ministry of Housing, Communities and Local Government (MHCLG) has been consulting…
The FirstPort Group achieves ISO 9001 and ISO 14001 certifications for fifth year running
The FirstPort Group has secured both ISO 9001 and ISO 14001 certifications for the fifth year in a row, demonstrating its commitment to excellence and…
The FirstPort Group launches new service update to promote greater industry transparency
The FirstPort Group has published its first Quarterly Service Update. The report reinforces the company’s commitment to driving greater transparency and accountability across the sector. …
Blog
The FirstPort Group raises over £40,000 for charity partner Tommy Club
In just 18 months, colleagues from across The FirstPort Group have raised nearly £44,000 in support of their charity partner, Tommy Club. Since launching the…
FirstPort joins the Great British Beach Clean to protect UK coastlines
Eight FirstPort teams, consisting of colleague and resident volunteers, recently gathered at eight coastal locations across England and Scotland to take part in the Marine…
Community-Round-Up: Mad Hatters, iconic costumes and landmark birthdays
FirstPort colleagues and residents across the country continue to embrace the power of community – whether it’s marking special occasions, sharing experiences, or simply coming…
Managing emergencies in Later Living communities
Emergencies such as fires are unsettling in any context, but in later living communities, it is crucial that the managing agent coordinates an effective response…
FirstPort colleague reunites ring with owner over 1,500 miles away
A ring lost in the garden of a retirement development in Market Harborough has been returned to its owner over 1,500 miles away in Bulgaria…
From graduate to leader: Aimee Shervell’s FirstPort journey
When Aimee Shervell joined FirstPort in 2013, she had just finished university with a degree in German and Marketing. With no prior experience in property…