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Insights
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Managing suppliers: A Q&A guide for Resident Directors

We’re continuously working hard to maintain high standards across every corner of our business. Working with the right external suppliers is central to this, which…

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Top ten traits of effective Resident Directors

Resident Directors work with professional managing agents like FirstPort to make sure their development is safe, clean and comfortable and that their community is a…

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Paul Atkinson (MTPI, AssocRICS) , Director of Portfolio and Growth

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Two colleagues collaborating at a laptop.

Supporting our freeholder clients through improved customer experience

When working with our freeholder clients we need to be able to demonstrate that customers are happy in their homes and that they are receiving…

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Getting things shipshape with Right To Manage Directors at Centre Quay

Centre Quay, a horseshoe-shaped block of 65 apartments nestled next to the marina in Bristol, has been one of our developments for the last four…

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Supporting developers to set resident managed developments up for success

The Government is making significant moves to give homeowners more control of their homes and the areas in which they live, so encouraging residents to…

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2021 Resident Director Survey results:  In-depth study of expectations and experiences.

2021 Resident Director Survey

The beginning of a new era We are in the midst of a significant shake up in the sector, and with new leasehold residential reforms…

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